Q. Are you a manufacturer or a trading company?
A. We are an integrated industrial and trading enterprise. With over 30 years of professional luggage manufacturing experience, we own independent production facilities and complete production systems, while holding full import and export qualifications to serve global customers directly.
Q. Do you accept OEM and ODM orders?
A. Yes, OEM and ODM customized services are our core advantages. We have a professional design and production team, supporting personalized customization including custom logos, exclusive patterns, unique colors and structural functions. From prototype design, sample development to mass production, we provide one-stop customized solutions with stable and reliable product quality.
Q. What is your sample policy?
A. Customers need to pay sample fees and shipping costs for customized samples first. The sample fee will be fully refunded after you place a formal bulk order with us.
Q. What logo processing technologies do you support?
A. We support a full range of mature logo customization technologies, including screen printing, heat transfer printing, offset printing, embroidery, rubber logo, metal plate logo and woven labels. We will recommend the most suitable logo craft according to your bag material and design requirements to achieve the best presentation effect.
Q. How do you guarantee product quality?
A. We implement strict full-process quality control. A pre-production sample will be confirmed before mass production to verify all details. Meanwhile, we conduct comprehensive final inspection on all products before shipment, covering material wear resistance, accessory durability and overall workmanship, to ensure all goods meet international quality standards.